These Terms and Conditions govern your use of Clean Wins, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. By registering an account and using our services, you confirm that you have read, understood, and agreed to the rules set out below. If you do not accept these terms, you must not use Clean Wins.

Eligibility and Account Responsibilities

To register and play at Clean Wins, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. You are solely responsible for ensuring that online gambling is lawful in your country of residence before opening an account.

We operate a strict one-account-per-player policy. Opening more than one account — whether in your own name or through a third party — is a breach of these terms and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any funds or bonuses held within them.

When registering, you must provide accurate, complete, and up-to-date personal information. You are responsible for keeping your login credentials confidential and must not share them with any other person. If you suspect that your account has been accessed without your authorisation, you must notify us promptly through our support channels. We cannot be held responsible for losses arising from your failure to maintain the security of your account details.

Bonuses, Deposits, and Withdrawals

All deposits are subject to a minimum of £20. Bonuses are credited in accordance with the specific promotional terms attached to each offer. Where a wagering requirement applies — such as the 35x playthrough requirement on bonus funds — you must satisfy that requirement in full before any associated winnings become eligible for withdrawal. During any active bonus period, individual bets must not exceed £5. Failure to observe this limit may result in the removal of bonus funds and any winnings derived from non-compliant wagers.

Withdrawals are subject to a minimum of £20 and are processed within 0–24 hours of a verified request, subject to standard identity and payment checks. We reserve the right to request documentation to verify your identity, age, and payment method before releasing funds. Providing false or misleading documentation constitutes a serious breach of these terms.

We prohibit any form of fraudulent activity, including but not limited to collusion with other players, the use of automated software or scripts to interact with our platform, and any strategy designed to exploit bonus structures in a manner inconsistent with genuine play. Where we have reasonable grounds to suspect such activity, we may suspend your account, withhold pending withdrawals pending investigation, and report the matter to the relevant authorities where required.

These terms may be updated from time to time. Where changes are material, we will provide reasonable notice before they take effect. Continued use of Clean Wins following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We are committed to resolving disputes fairly and in a timely manner.

Nothing in these terms affects any statutory rights you may hold under applicable law.